Privacy policy

We take the privacy of our users very seriously and process your personal data with care, securely and transparently. In this privacy policy, we explain what data we collect, why we do so and how we protect it. Please read this policy carefully to ensure you are fully aware of our practices.

Responsibility

Backforce Ltd
Kunstdal 21, 9900 Eeklo
Email: info@backforce.be
Company registration number: ​BE 1007.184.157

If you have any questions about this privacy policy, please contact us via info@backforce.be.

Data processing and storage

BACKFORCE bv may process personal data about you because you use the services of BACKFORCE bv and/or because you provide this data to BACKFORCE bv yourself when filling in a contact form on the website and/or because we obtain it from third parties. BACKFORCE bv may process the following personal data:

  • Personal data: name, address, email address, telephone number, date of birth, etc.
  • Usage data: IP address, browser information, pages visited, time of visit, and other technical data.
  • Payment details: when you make a purchase, we process details such as your payment method, account number (IBAN) and transaction details.
  • Communication data: information you provide via our marketing campaigns, contact forms or other means of communication (online and offline).
  • Applicants’ details: such as name, contact details, CV, cover letters and any other information you provide during the application process.

We do not retain your data for longer than is necessary for the purposes for which it was collected, or for as long as is required by law. After that, your data will be securely deleted.

  • Applicants’ data will be retained for a maximum of 12 months after the end of the recruitment process, unless you give your consent for it to be retained for longer for future vacancies.
  • The following details are recorded for job applicants: personal details, language, education, skills, previous employers and family circumstances. More broadly, this includes all the information provided in the applicant’s CV.
  • The personal data that BACKFORCE bv collects and processes in connection with job applications will be treated confidentially and used exclusively for the recruitment processes at BACKFORCE bv.

BACKFORCE bv does not process any data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or life data, sexual orientation, genetic data or biometric data.

How do we use your data?

BACKFORCE bv processes personal data solely for the following purposes:

  • The provision of our products and services
  • Processing payments and orders
  • Improving our service and communication
  • For marketing purposes
    • Updating our databases (customers, prospects and contacts)
    • Delivery of requested documentation and promotional material
    • Registering purchased products
    • The promotion of products and services by BACKFORCE bv and its affiliated companies and brands
    • Sending newsletters and special offers
    • Sending personalised messages and offers based on information collected about your use of our websites, using cookies or similar technologies
    • Analysing and optimising the user experience on our website
  • Compliance with legal obligations
  • Processing job applications and assessing candidates for vacant positions

Who do we share your data with?

We will only share your data with third parties if this is necessary for the provision of our services or where required by law. Third parties may include, amongst others:

  • Payment service providers.
  • Delivery services.
  • IT service providers and hosting providers.
  • Marketing partners (only with your consent).

Legal basis for processing

We process your data on the following legal grounds:

  • Consent: for example, for sending newsletters, where the recipient always has the option to unsubscribe
  • Performance of a contract: for example, for the supply of goods or services.
  • Legal obligation: for example, tax legislation.
  • Legitimate interest: for example, to improve our services.

How do we protect your data?

We ensure that the privacy policy we apply when processing personal data is always adequate, in line with the current state of the art, to protect us against unauthorised access, disclosure or loss. To this end, we work closely with our partners.

BACKFORCE bv takes appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.

Examples include:

  • Encryption of sensitive data.
  • Restriction of access to personal data.
  • Regular security checks.

How long do we keep your data?

We do not retain your data for longer than is necessary for the purposes for which it was collected, or for as long as is required by law. After that, your data will be securely deleted.

  • Applicants’ data: will be retained for a maximum of 12 months after the end of the recruitment process, unless you give your consent for it to be retained for longer for future vacancies.

View your details

You always have the right to access, correct or have your personal data deleted. You also always have the right to object to the processing of your personal data. In that case, BACKFORCE bv will cease processing your personal data with immediate effect, unless there are compelling and legitimate grounds that override your interests, rights or freedoms, or for the establishment, exercise or defence of legal claims.

You can request, view, correct or delete your personal data by sending an email to info@backforce.be.

 These rights also apply to job applicants.

You also have the right to lodge a complaint with the Data Protection Authority.

Cookies

The BACKFORCE bv website and the websites of its brands and services use cookies to enhance your experience. Please see our cookie policy for more information about the use of cookies and how to manage your preferences.

Contact, complaints or comments

If, for any reason, you feel or have evidence that we are not handling your data correctly, you can report this to us via info@backforce.be. We will work together to find a suitable solution.

If you have any questions or requests regarding this privacy policy, please contact:

Backforce Ltd
Kunstdal 21, 9900 Eeklo, Belgium
info@backforce.be

Thank you for placing your trust in our company. We are committed to protecting your data and remaining transparent about our privacy policy.